Valentino
Venice
Avaliações
Since the owner replied already: no we did not wait just 2/3 minutes, we were inside the restaurant trying to get anyone to talk to us for over 10 minutes. We would have also been fine waiting 15-30 minutes for a table, but everyone in this restaurant gave us an attitude and didn’t even bother talking to us. It is one thing if you come in and someone tells you nicely “hey sorry, we are very busy, we will be with you in 10 minutes” but that didn’t happen… what happened here is we were ignored and no one even bothered to communicate with us. The answer of the owner shows the same bad attitude, as we experienced in the restaurant. Instead of taking the opportunity to apologize for the lack of communication and service, the owner essentially attacked us in a super snobby attitude and said that his restaurant is not fast food…. I am aware of that. We are staying in the excelsior hotel and were looking for a nice seafood dinner close. Unfortunately we didn’t get to try the food here, but judging from the bad attitude of the owner I would not give this place a second chance. Original review: Restaurant was half empty and we waited 10 minutes trying to get anyone to talk to us to get a table. In the end we decided to leave. Very rude, bad service